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July 9, 2026
Feedback is optional. Performance isn't. Most managers default to soft, vague feedback, the "poo-poo sandwich" of compliment, critique, compliment, because it feels safe. But feedback is suggestive by nature, appropriate for social settings or volunteer environments where the stakes are low. Performance conversations are different. They require clarity, accountability, and follow-through. This episode breaks down a 3-part framework for having real performance conversations: Anchor language — ...