WEBVTT
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You you have that imposter syndrome sometimes.
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You go through these situations where you feel like you may be unqualified, and it's a mental inner struggle.
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And I but I think that's normal.
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That's us being stressed.
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And I think everybody who's been put into a higher position will go through that.
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Or for the most part, you will feel inadequate.
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You will feel less than.
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What can I do today that I could that could do better than yesterday?
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What is going on, LM family?
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Back again.
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And this time I'm getting to interview somebody I connected with through the socials.
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We have a very similar heart and kind of similar path, except he's more accomplished and more professional than I'm.
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He began his career in 2011 as a fabricator.
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And he worked his way up through the Millwright Carpenter's Union.
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So already y'all know he's a craft worker, trades person by heart, which of course I'm gonna gush on him a little more than normal.
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He's also been a traveling superintendent, road warrior for about five years.
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And all you folks out there that have been on the road traveling to execute projects, you know that life.
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It's not the easiest, but and it's pretty dang rewarding sometimes.
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But he didn't just stop there.
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He recently moved from managing training and constructability to director of field operations.
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So let me just summarize that for you.
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Started off as a fabricator working with his hands in the field, got into apprenticeship, and now he's a director of field operations, which that path is available.
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That's what I love about construction.
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That pathway is available to so many people.
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His name is Mr.
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Gary Bork.
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He's an OG real baller, and we're gonna get to learn more about him.
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And so, if this is your first time here, this is the Learn In Missteps podcast, where you get to see amazing human beings just like you tell us how they are sharing their gifts and talents to leave this world better than they found it.
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I am Jesse, your selfish servant, and we are about to get to know Mr.
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Gary.
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Mr.
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Gary, how are you doing, man?
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I'm doing well, Jesse.
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It's a pleasure to be here.
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It's an honor to be with you guys, and looking forward to this.
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It's a really good day today, so let's get fired off here.
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Okay, so I'm gonna start with a simple question.
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What's constructability?
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It's that's interesting because a lot of people kind of you know they get sidetracked on that, right?
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You hear the term being thrown out a few times, you hear, you know, constructibility in different, you know, different environments, but constructibility in its true sense is just how are we going to build this project, right?
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When we're being when we're able to sequentially put steps in place, zone things out in a way that brings clarity to your people, to where it makes it easier on them to build what you want to happen, that's constructability.
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So we're working with pre-construction, we're working with the estimating team, and we're breaking projects down so that we can present it to a client, or we can present it to our people so that they can be more efficient.
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Gary, that's the best for real, the best description and most thorough description I've ever heard.
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Particularly because most of the time the conversation around constructability kind of just lives in the estimating and presentation to the client perspective.
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Can we build it?
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What's it gonna cost?
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What's it gonna take to logistically and all that other stuff?
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Rarely is it ever actually I've experienced firsthand.
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This is people don't usually think, okay, we know how to bid it, but how the hell are we gonna help the people do it?
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Yeah, that's the biggest thing.
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Well, there was a gap, right?
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I'm hearing your story.
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There's a huge gap from the office to the field, right?
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And there's a lot of information that doesn't translate down into the field.
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So coming from the field, I recognize hey, this is something that needs to be filled.
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This is something that's gonna help us achieve success.
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And there's like with estimating, there's a lot of things that get missed.
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There's a lot of things that they just don't quite know because they may be in the office, they don't have field experience, and so that's where we come in and we bring that clarity to the field.
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Man, okay.
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I'm hoping you've never had this conversation because I've had it too many times.
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But will I be reviewing?
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Okay, they got the project set up.
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Hey, Jess, we're going for an interview, look it over.
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I'm like, okay, let me see the quick pen, like the software that we use for our estimate.
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They're like, ah, you don't need that.
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I said, Yes, I do, because I need to know what I'm getting into.
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And of course, I would identify gaps.
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And again, it took me a long time to mature to the point where you know what they're human too, and they're estimating three or four projects a day, like give them some grace.
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But, anyways, I would identify gaps, you know, things that were overlooked, or maybe they put it in a different bucket, and I just wanted clarity, and so I would bring the issues up, right?
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And look, the team would tell me, Jess, if we got everything in the estimate, we wouldn't get the job.
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You ever been a part of those conversations?
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Absolutely, absolutely, you know, and in a way into it brings some sort of integrity too, because when there is miscommunication in the estimate, right, and it hits the field, and then you have those certain buckets where money is allotted to you, and then you might have an estimator, or not an estimator, but you may have somebody in the field not properly identifying where those monies are going, and so they'll tend to overload one to make one task look better.
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If they're running over on the estimate, they'll try to subtract that and put it into a different bucket, and it brings a little bit of integrity into the mix, too.
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So oh my god, yeah.
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I what I'm hearing is task codes where I'm gonna charge my time and the material cost to, and that was one thing.
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It fell in and fell.
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If you're one of these, just know if I find out you're gonna be on the dead to me list.
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I cannot stand.
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And it was a thing that used to happen, and it happened with everybody, but kind of back to this integrity thing where it was like the money was put in the wrong bucket.
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Let's just say that.
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And we're charging time where we're supposed to be charging time to this to say plumbing underground, right?
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That's the task code, and we're coming up on 95% of that budget expended, and we still got 15% of the labor to do the work.
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Somebody in the office says, stop charging that code, start charging this code.
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And I'm like, why are we gonna do that?
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Well, because you're running out of money.
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And I'm like, so what's the point of having task codes then?
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If we're just gonna I'm eating up, I'm not even working.
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Like, just give me one task code if that's what you're gonna make me do.
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And I was I was like eventually I got to a point in my career where I was a stickler.
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If you're gonna make me charge a different code, even though I know it's not right, I am not gonna do it.
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We're gonna fight tooth and nail because I'm not gonna do that.
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Because in my head, the value of having that kind of delineation in terms of the different tascodes and whatever is to be able to measure our performance, learn from that, and get better.
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Am I just like a Disneyland fairy tale guy?
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That's a very interesting point because whenever you get to the end of the project and you're going over lessons learned or project close out, how do you understand like where to change, where to grow, where to evolve into the next project that's very similar?
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And so that's where those buckets come into play.
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We did this the first time.
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There might have been some mistakes.
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How are we going to do better next time?
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And so that gets missed a lot.
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And I think that's a huge gap right now in the industry that we're all trying to, you know, build out and kind of put together again.
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Yeah.
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Yeah.
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You're like the big dog now, director of field operations.
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And so we kind of kind of gives you a different perspective of the whole business and the value, the purpose behind the codes.
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But let's go back to when you were a fabricator.
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Did any of that matter to you?
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Yeah.
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I did not care about toss codes, I did not care about buckets.
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My my main concern was production.
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How fast can I go?
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How can I beat the next guy?
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That was my mentality at the time, right?
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I wanted to grow.
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I wanted to, you know, I was very young, 22 years old, and I wanted to make a name for myself.
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How could I get the most done and wreck everything in my way?
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That was my mentality earlier on.
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That was it because you're bulldozing your way through, you don't understand the politics, you don't understand all the naysayers, and you don't really recognize the negative impact you're having.
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I had to learn the hard way, but yeah, you're absolutely right.
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No, I love it.
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Same, very same.
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Like I just wanted to be the best damn apprentice around.
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When I got my license, I just want to be the best journeyman and just beat everybody in my circle.
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And then eventually, some people say I got promoted.
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It felt more like I got punished up the ladder.
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Got more responsibilities and all the other things.
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So, as a fabricator, did you decide back then, okay, I want to be a director of field operations.
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And in order to do that, I'm gonna do this much time in the union, I'm gonna do this much time traveling in the superintendent.
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Was it that cut and dry for you?
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Not at all, not at all.
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It was a journey, JC.
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I'm sure you have this picture, right, for your future and your career and your family, but I was so narrow-minded and I had a completely different mindset than I have now.
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And I think that journey, you start to evolve and you start to view things in your life and different chapters with a different lens because of the experiences that you go through.
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You know, that's the failures, that's the wins, that's the long hours away from home, that's making mistakes in the field, a lot of rework, or what have you.
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I mean, it just keeps going on and on, but you don't really see that far ahead early on in your career.
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It's hard to see that far ahead because and with construction, everything changes, right?
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Because with me, I started out in fabrication.
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One, because it gave me a job.
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I had a small family, I had I was newly married, and I needed a way to make money.
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And so once I got into fabrication, I started to understand wow, okay, these guys are welding.
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This is very interesting to me.
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I wanted to learn how to weld, and then I started to see how to put machinery together, how to build out different systems, and then you just start expanding your knowledge, and then I got to a point in fabrication where I wanted more for my family, and then that's where the union came.
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Right.
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And then with the union, it brought a lot of benefits than I currently didn't have, a lot of there was an increase in pay and a lot more opportunity.
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So I went that route.
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Now that is where I started to understand the pride in what I do.
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That's whenever I would start.
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I started to sit back and take ownership over every task and every decision that I was making because it had greater impact, not just on myself or my company, but on the local union.
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And I wanted to represent that well.
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And so I my mindset started to shift at that point.
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And with that, I continued to grow and I continued to grow through the union and did the union bid.
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And then we decided to make a change.
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We decided to make a change in our life.
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We sold everything.
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We were in California, and we decided, hey, we didn't have any family here.
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We wanted to do something different.
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I was working 714s for six months straight every year for about six years at a small family, three kids at that time.
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And I really started to see the demand it started putting on my responsibilities at home.
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And I had to make a change.
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And so that's where I went into the next chapter of my life and started going on the road, which was a very interesting pathway for me.
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But it was fun.
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It was fun, but I'll tell you that.
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You know, we're gonna do the LM family member shout-out.
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And this one goes to Mr.
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Johnny Livingston, another recent victim of the time management for construction training.
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He left this review, five stars, by the way.
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He gave me five stars and I didn't bribe him.
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He said, the class was very open and it opened my eyes into taking care of myself.
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By taking care of myself, I can take better care of others.
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Yes, that is the whole point.
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Yeah, I agree.
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I want to be super hyper-efficient and optimizing, get a million things done.
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But that don't work.
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That is not sustainable if I'm not taking care of myself.
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So, Johnny, I appreciate you leaving that comment.
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And folks out there, you already know I love attention.
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So the stars and the shares and the thumbs up and the reviews, all of the things, I love them.
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And when you leave a review or a comment, it gives me an opportunity to celebrate you in the future.
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So I want to learn a little bit about the pathway because I similar, I think similarly, there was some major learnings when I made the ship.
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Now I didn't go to traveling superintendent, I went to traveling lean geek.
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But before I go into that, man, I'm curious to like now you're director of field operations, so you have a lot, you have enterprise responsibility.
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The decisions you make are not like back in the day when you were fabbing something up.
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If you had a weak weld, you grinded it out and fixed it.
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Like the fix to some of the decisions you're gonna make is a little bigger than what they were back in the day.
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But on the same note, my assumption, or what I'm curious about, is as a fabricator and going through the union at the time you were with the union, there were skills that you built at that time that directly apply to what you're doing now.
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Am I wrong?
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Absolutely right.
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Yeah, and that kind of goes back to your initial question about constructibility and being able to blend field experience with office experience, right?
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And that's another gap that we struggle as an industry in right now is having that field experience coming into the office to help estimating, to help strategic planning, to help where we're going as a company, right?
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Because you have a different viewpoint because you've been there.
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You've been in the dirt, you've been in the trenches, you understand what it actually takes to build this out.
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And with that, you can scale that as a company because you can see that long term.
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You can see what benefits, what hurdles, what things might not work, that other people who may not have traveled that path may have come straight out of college into the office world that they're not able to see.
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And so that's what I'm able to help contribute in a way when I can.
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Yeah, yeah.
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I've heard this phrase before empathy for the work, right?
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And the people that have spent time, there's layers, right?
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But folks like us that came up assembling, doing construction, doing the assembly, the fabrication, the stuff.
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We have an empathy from the work because we know what the pain was, right?
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We knew we know firsthand the impact, good leadership, good systems, good processes.
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We know the impact that can have on an individual and just daily performance.
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Yes, and the individuals, not the ones that want to want to be CEO in six months.
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Anybody like me as an installer that I didn't want, don't I don't want nobody calling me, I don't want nobody knowing my name, just give me my assignments I'm gonna go kick ass.
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Good leadership, good systems, good processes help me excel.
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And I've been in situations where weak leadership, weak systems, horrible communication, it didn't matter how hard I worked, my performance sucked.
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Yeah, and so my point in that is by swimming in it, we develop an empathy for the work, which is if we choose to do so, which is extremely valuable as we progress through the levels of management, but nobody tells you that.
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And also, I want to you know give a nod to my to our friends out there that entered the industry by way of you know, they got a degree, they got uh education, and then got into their, you know, estimating or engineering or whatever it is.
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There's extreme value there, and like partner up, man, because I'm not saying you are not qualified or you're less than, I'm just saying there's some things that you don't know by just because of the path you took.
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It's not a judgment, it's a fact.
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What do you think about that?
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Absolutely.
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So, I mean, with that, going back to a little bit about what you said, you're absolutely right.
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When you come from the field, you're able to see good and bad leadership, you're able to understand on an accompanied viewpoint how not to lead your people because you see you see bad leadership and it happens, and you have to figure out how to get through that and how to achieve greatness through that.
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But you take those moments.
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I remember whenever in that fabrication shop, I noticed a foreman, I remember his name, and I still remember this guy to the day.
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And I always told myself, I'm never gonna treat people how he treated me or these people, and so I that stuck with me.
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It was something that was ingrained in me every step of the way.
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I always go back, and we have those leaders, and we learn something from them.
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I'm always the person to say, no matter who they are, even if they make the bad decisions, I try to draw the good out of people.
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And so if I see something, I might approach it and say, hey, I appreciate what you said.
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I don't agree with what you said, but now I understand how not to treat people.
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Try to keep it the nice political way.
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But you know, that's how you grow businesses, like you said, you take the estimators, you take people who went that pathway, and you're absolutely right.
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There is huge value in that.
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There's people that are in specific lanes and in the right seats on the bus for a reason, and that allows us to cohesively come together as a team because whenever you have both mindsets, you're unmatched, right?
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You can be the tip of the sword, right?
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When you have that teamwork, and with that comes healthy conflict, but you get through that and you're able to be better as a team.
00:19:06.000 --> 00:19:09.039
Oh man, I love so you you triggered a thought.
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What are some skills that you had to learn in the last let's say the last two transitions you had in terms of your career?
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What are some skills that you had to develop that you had no idea where to go and figure out how to develop them?
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Oh man, that that's tough because it it seems when you go through different levels in your career path, it doesn't matter what it is, change hurts.
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Change happens, and you have to learn how to just roll with the punches.
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But I was able to gather and put people around me as barriers, people above me, people that used to look up to me.
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I surrounded myself with people who've gone the path who can direct me in a way to where I won't fall off the ship.
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And so I think the two skills I would say the most that I had to learn one is how to communicate to people better.
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It's it's something as you work up the chains, you have to understand that you're working with different personalities.
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Now you're working at you're working with people in the field, whether it's in a craft level, you know, in the manager of training position, you're trying to teach them a way of how to put the product together.
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And then when you're coming into the director of operation or director of field operations, now you're trying to teach people how to do that.
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Now you're trying to teach people how to teach your people if you're trying, if you can follow me.
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It gets complicated, but it's learning the systems, learning the processes, setting yourself up with leader standard work.