WEBVTT
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Why do you want to elevate and how are you going to elevate?
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In your own way, being your authentic self.
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What is going on L&M family?
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Welcome back for another conversation.
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I have like a super, super rock star for you today.
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She is the vice president of InTech Mechanical and it's not the first time.
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She's been in a VP role a couple of times, maybe even a few, there might be some.
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I didn't find stalking her on LinkedIn and Intech.
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In case you're wondering, intech Mechanical is a full service contractor serving the North California region, so she's out there in NorCal with all the fancy people, the beautiful weather and all the amenities that most of us wish we had every day.
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Her name is Ms Pansy Romo and I got to connect with her on LinkedIn.
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She's a powerhouse, she don't mess around and I'm excited to learn, like the details about how she got to, where she's at and all those beautiful things.
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But before we get to that point, if this is your first time here, this is the Learnings and Missteps podcast, where you get to see how amazing human beings just like you are sharing their gifts and talents to leave the world better than they found it.
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I am Jesse, your selfish servant, and let's get to know Ms Pansy.
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Ms Pansy, how are you?
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Good, I'm doing great in beautiful Northern California, the sun's shining and everything is good.
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It's always perfect up there, oh my goodness.
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So where exactly is Intay Is in taste like Sacramento, we're just outside of Sacramento.
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We're in Roseville, okay, 30 minutes outside of Sacramento, but still capital city, sacramento region yeah, I was in Sacramento.
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hell, it's probably been six or eight months now.
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I started in Sacramento and I went all the way down to San Diego and I tried to take the what is it?
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The highway one or the one, but there was part of it was blocked off so I had to take a reroute and that was boring, like the worst reroute.
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I went through the central Valley, bakersfield and all the eggs yeah.
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Oh, it was like oh, this is so hard, I should have just got a plane.
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Anyways, it was a good adventure.
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I think I stayed the night in Anaheim and then I finished, the next morning I drove down to San Diego.
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I think that was October.
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Southern California in October is still nice, though.
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Oh yeah, it was amazing.
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Okay, so I got a super simple question.
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Oh yeah, it was amazing.
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Okay.
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So I got a super simple question how do you water your why?
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Wow, that's a.
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That's not a simple question, but it's important, though.
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I think it's a combination of just being in my own thoughts and reminding myself what is my why and how my why might impact other people and help elevate their life, especially when things get difficult, just remembering that nothing that I do is about me.
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It's about other people, and that watering process, I think, is a combination of thoughts.
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That watering process, I think, is a combination of thoughts engagement with people, seeing how their lives start to flourish, learning from other people too I'm a mentor for Placer County here and engaging with those young ladies and giving them some wisdom and then having them feed some wisdom back to me, even at their age and their career stage, helps me water my why.
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Oh, I love it.
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I stole that off of one of your posts on LinkedIn.
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So this appreciation for people, where does that come from?
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Probably just because I didn't feel appreciated growing up.
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So I think it's just a personal life experience.
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Really, I didn't feel that growing up and then, kind of, as I got more engaged in business and I started to realize how much I love people, all it did was just skyrocket from there.
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Like I always was engaged with a lot of different groups growing up, had a lot of friends I love spending time with people but then as I got in the business world and I really saw, like you know, what I could help people, it just sparked something that aligned with the core values I already had as a person.
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Oh, I got it Okay.
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So it was like a need that you have and then the world of business kind of became the venue for you to source and fill that need.
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And I don't know, am I wrong?
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Because I'm just like a solo operator here, I don't have a real job, I don't wear pants maybe once a week.
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But am I wrong that investing in and valuing people is a good business decision?
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Absolutely, I mean.
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I think the most important piece, though, is when you invest in people and value them truly for no other reason other than they are people and they matter.
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Everything else that comes as a result of that is a byproduct of investing in valuing people.
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Oh, I love it.
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I love it.
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You're talking, my love language.
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Yeah, nothing in return should be expected.
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Things happen as a natural, as a general rule, but nothing in return should be expected.
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And then what is returned to you will be more than you ever expected.
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Oh, my goodness.
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So it's like give without expectation, serve, share, connect, appreciate, because it's the right thing to do.
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Yes.
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And then miracles happen on the backside.
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Absolutely.
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Yes, oh, my God, you know, I've been living that, and now, full disclosure.
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I've only been living that experience we'll say about eight, maybe nine years, and I'm not 19.
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So I spent a lot of my years doing it the other way Super transactional, always demanding or expecting something in return, undervaluing relationships and it was hard, like it sucked.
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It was not fun, it took all the joy and energy out of me, but I finally saw the way now.
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What's interesting, though, is back when I was operating that way, there were a lot of people in at levels in the companies I was at.
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They operated that way, so I'm like well, if I want to get there, this is how I need to behave.
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Like it was I'm not blaming them right like I was the one that decided to be a jerk, but the signals around me were saying this is how to get to where you want, and so I'm wondering in your path, did you see the same thing, or did you just have like amazing people that modeled that kind of behavior and made it easy for you to adapt to that?
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No, I saw the same thing that you did Over time.
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Things have changed.
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Over time, things have changed, and we've, as a society, even and especially as a business community, we've evolved, I think, on so many levels to figure out that the people are the most important.
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Even if you never believed that before or never found that valuable, you're looking at people in a different way, because now we have multi-generations in businesses, we all have kids, that some of us have kids that are the same age as people that work for us.
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For you to maintain a transactional approach today, you're intentionally doing that.
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Yes, in my opinion, and I think I saw leaders.
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I'm glad I had leaders that didn't model for me what I wanted to be modeling for people, because they taught me what not to do, and legitimately, it is painful as it was back then they taught me how I did not want to be as a leader, and I took those things and I just use them to kind of propel myself not to swing the pendulum all the way.
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The other way, though, because you still have to hold people accountable, but at the same time, you don't have to be a jerk about it.
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You could be direct, but you can be respectful.
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Yeah, I feel like you're getting after me for my past.
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No, not at all.
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I have jerk moments too.
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Don't get me wrong, I'm not perfect.
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But I got it Okay, so you started.
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I mean again, like I said, I was stalking on LinkedIn and from my just a quick glance I made at your entry into the workforce after university, you've progressed relatively quickly to VP roles, roles, and it kind of like, wherever you go, you shoot to, you shoot up the ladder yeah, I've been very fortunate that the my style of how I show up has helped me in my career and also people opening doors recognizing that there's talent there.
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But I didn't graduate.
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I dropped out of college, listed on.
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There is no degree, but ultimately just kind of the culturally the way I was raised, how I show up as a person.
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That matters because people sometimes will pay attention and see that you have potential and ethic and give you opportunities that you might not get otherwise.
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So I had a mix right.
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I had to work really hard back when I first started in construction because it was a good old boys game.
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Many women and the women that were there were office staff, you know, at a very low level office staff, you know, at a very low level.
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And so I just I set an ambition way back when and I just kept working to it and connecting with people and I networked a lot and I listened to people.
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That's what I tried to do for a really long time is what are they saying?
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Why are they saying it and how does it impact my day-to-day?
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How can I leverage what they're doing?
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If there was benefit there of like they're good leaders, they speak well, they say the right things.
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They don't just talk for no reason.
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Those are the kind of things that I tried to pay attention to, because there are people that just talk for no reason.
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Yes, the people that I got two favorites and I'm going to talk smack, maybe I'll get canceled.
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I don't care the two folks.
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They drive me up the damn wall and it's part of the reason why I don't have a real job, because they would drive me crazy.
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One is the topper right.
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No matter what you do, what vacation you've taken, what diet you're trying, they're doing it and they've done it and they're doing a better one.
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You come across people like that and then so those are.
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I see those out in the wild, not just in the workplace, but the other ones are the bobbleheads.
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And these they lurk in meetings, especially when there's people with a lot of influence and authority.
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And when I say bobbleheads, what I mean is when the person with the most authority in the room says something, they go out of their way to repeat it using different words and say I agree, and oh, that's such a great point.
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And they're just bobbing their head.
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Yeah, it's probably like all you got to do is nod, your head Shut up.
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We're here to make progress on a thing, not hear how much you agree with the most popular person in the room.
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Do they have those in California too?
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Yes.
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It's everywhere, right In society, everybody's always trying to get to that next level, and we don't all know healthy ways to do it.
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In my opinion, I agree.
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Yeah, we've been modeled.
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the way that you get advancement is to be a bobblehead, and that's not really valuable is to be a bobblehead and that's not really valuable.
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You can advance.
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I've seen it.
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There's plenty of people pass me by over the years because they were that and it was frustrating.
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Right, when you're coming up you know you're putting in the effort but at the end of the day it's set all that aside.
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Why do you want to elevate and how are you want to elevate and how are you going to elevate?
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In your own way, being your authentic self.
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We got to do the L&M family member shout out, and this one goes to Ms Claudia Garcia.
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Claudia took the time to send me this awesome message.
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She says I was so happy to be able to attend this session.
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The way it was organized and conducted, the lessons learned and also the realization of how much more I still need to learn and improve and, best of all, the humanity behind it all was incredible.
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Thank you all again.
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And so Claudia was one of the early victims of the Do the Damn Thing Time Mastery Workshop and clearly I didn't disappoint her or run her off, because she took the time to send me that nice note.
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So, folks out there, if you take the time, or when you take the time to send me a comment, a share, a star, whatever, please do so, because it helps me know that somebody's listening and I get the opportunity to shout you out in the future.
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Ok, so two things like what you just said why and how are you going to do it?
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Staying true to you, playing your game, running your plays, super, super powerful.
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You also said earlier that you set an intention for yourself way back when.
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So for the youngling that's listening right now, what does that look like.
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What is the, let's say, the ingredients to setting an intention for whatever future they want to build for themselves?
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I think it comes down to what are you passionate about that?
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You don't have all the gifts and skills that you're going to need when you set that intention and there's going to be a long it's.
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You're running a marathon, and so those checkpoints are going to change over time.
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They're going to be difficult.
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You're going to need stamina.
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You're going to need someone in your corner, whether that's your sister, brother, best friend, spouse, whoever, or a mentor, because you need someone to keep you going.
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You're going to get in the quit zone more times than you can count.
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And also, it's not a straight line, right?
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We were just talking to these young ladies last night at this mentoring forum and it's like your career will never go on a straight line, and sometimes it's not.
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It's or all the time.
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Maybe it's not meant to.
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All of those different points in time that feel like failures or obstacles or frustrating.
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They all feed into the journey and you just have to roll with them and then make good decisions.
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When you see there's a roadblock that clearly is not meant for you, the door's closed on purpose, then you really have to sit back and go.
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Okay, my intention isn't changing.
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Maybe the place that I'm at needs to change.
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So, okay, my intention isn't changing.
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Maybe the place that I'm at needs to change.
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Or maybe my attitude needs to change.
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Okay, I want to dig into the doors closed on purpose.
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What does that mean?
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So I was at another mechanical years ago and we were going down the path of succession planning and I was one of the people that was in the succession plan and ultimately that didn't work out and today I know that was because the door was closed on purpose, not by me Got it.
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Closed on purpose, because I had a different purpose to fulfill and it wasn't there, even though it seemed like it was and I had put in all the work and I was vice president and I was running major parts of the organization.
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It was just not meant for me long term.
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Yeah, and you don't know that at the time, right, you don't know that until you get down the path and your journey goes in zigs and zags.
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And then you look back and you're like, well, clearly that's why things happen.
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Yeah, oh yeah, yes.
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So here's.
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Here's how I'm trying to make sense of it, cause I'm slow.
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I think it happened Like in my head.
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I'm seeing two versions of the door closing on purpose.
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There's a metaphorical kind of perspective there, and then there's like for real, that people just decide you're not going to have this, and it doesn't matter what you do or how qualified, you are not going to have this.
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And that happens, so like it's a reality.
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And so what I think I heard you say is you're helping people understand, be prepared for that.
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And if it closes at one firm, that doesn't mean it's closed at every firm in the country.
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Find another one, a better place for you, that nurtures your gifts and talents and can help, or who appreciate talent.
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That was always my problem, pansy, like why can't they all just see my talent?
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They just couldn't, they couldn't see it.
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So now, metaphorically, when I hear the door closes on purpose, is it's not the biggest thing that's available for you?
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You need to get off the highway for a little bit because there's something bigger.
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I 100% agree, that's a great way to state it, because it ties back to even just how your job opportunities, I think, pop up.
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Sometimes you could be all the way at the top of an organization, let's say, and another opportunity comes up and maybe it's a step back in title, maybe even financially, but this opportunity that came to you is within a bigger organization and maybe there's more impact.
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And the going off the highway, like you said, is only for a short period of time, because there's something bigger like you said, is only for a short period of time, because there's something bigger.
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Yes, yes, and so you've experienced that Like I saw you like oh yeah, that's it.
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I did.
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Yeah, I took a step back and I'm glad because looking back those points in my journey helped me get to where I am today, and they were so valuable because it allowed me to step outside of what I already had thought my intention was.
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I didn't derail what my ultimate goal was, but it helped me see it from a different perspective and I feel like today that's one of the biggest gifts is I let my humility come to the surface for a bigger purpose, because to me like titles are needed for business.
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Titles and authority are needed for business, but that is not the way that I show up every day.
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I don't show up trying to have this big title and authority.
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It's no, we are all trying to advance the ball in the same way.
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We just have different responsibilities.
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Yes, some of them keep you up way late.
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We just have different responsibilities.
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Yes, some of them keep you up way late, whether you like it or not?
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I know I'm simplifying it a little bit for what I have on my plate, but at the end of the day, from a back to people, we're all people and everybody matters and everybody's valuable and we all have our different roles to play or different plays to make.
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But if you just keep that frame of reference, for me personally I think that's where I love to live oh, my goodness, okay.
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So you speak so clearly about these things and with like straight up confidence.
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Did you have a secret cheat sheet when you were at the middle school dances and said this is what I'm going to do.
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I've got this.
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I'm going to do this.
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Still in cars in middle school.
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I was not thinking about people.
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We'll go into all of that, but no, I know it's just.
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I mean I have had some really good people in my life that have helped me cultivate who I wanted to be.
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My character is what it is right.
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That's a God-given thing, I think.
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And cultivating that and being true to yourself and really putting yourself to the side not fake humility, but really putting yourself to the side, I think, takes other people to show you how to do that, different perspectives, and I've been pretty fortunate.
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I've had some really good people mentor me and coach me and help me develop over the years.
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Yeah, Okay.
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So mentors come up multiple times.
00:21:22.942 --> 00:21:28.247
You are actively committed to a mentoring group situation.
00:21:28.247 --> 00:21:30.709
I'll just say it.
00:21:30.709 --> 00:21:33.932
I've worked with amazing companies.
00:21:33.932 --> 00:21:48.465
So, similarly, I got lucky in that I worked with some really outstanding companies companies but we all know it don't matter how outstanding the company is, if your boss is a jerk, you're screwed.
00:21:48.465 --> 00:21:53.762
I got lucky with some outstanding bosses while I was working for those outstanding companies.
00:21:53.762 --> 00:21:58.653
Now, within those outstanding companies, they both had mentorship programs.
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It was formal and it was assigned.
00:22:01.924 --> 00:22:06.054
I'm going to mentor somebody and somebody is going to mentor me.
00:22:06.054 --> 00:22:14.424
And I'll just say straight up, it was a miserable experience because we had a meeting and they said okay, tell me what you need mentoring.
00:22:14.424 --> 00:22:15.769
I'm like I don't know.
00:22:15.769 --> 00:22:16.530
I don't even know you.
00:22:16.530 --> 00:22:17.842
Bro, Can we talk a little bit?
00:22:17.842 --> 00:22:24.382
My point in that is you understand, you've experienced the value of having a mentor.
00:22:24.382 --> 00:22:30.394
You've committed, on top of all your responsibilities and everything you have going on, to mentor others.
00:22:30.394 --> 00:22:40.530
So the question is how do you build the mentoring skill and what are you looking to contribute as a mentor?
00:22:40.960 --> 00:22:47.761
I think the first order of business is getting an understanding of who they are and where they want to go.
00:22:47.761 --> 00:22:50.288
And it doesn't have to be just business.
00:22:50.288 --> 00:23:00.807
It could be in life, right, because I didn't have a mentor in life and I wish I would have, because I wouldn't have made so many crazy, silly decisions, I wouldn't have been running the streets as much.
00:23:00.807 --> 00:23:21.569
But I think it's just understanding who they are and where they want to go, because asking those inquisitive questions first and foremost, rather than just dumping what you think is wisdom on somebody or your lived experience, is probably the best way to go, get to know them and really get to understand, like what drives them.
00:23:22.511 --> 00:23:22.752
Yeah.
00:23:23.161 --> 00:23:27.071
And then frame your mentoring engagement that way.
00:23:27.980 --> 00:23:28.962
Oh, I love it.
00:23:28.962 --> 00:23:45.752
I think I've said this to a bunch of people and everybody rolls their eyes at me because I'm wacko, right, but I've said this multiple times especially in the conditions that our industry is in right now, everybody is offering competitive pay and benefit.
00:23:45.752 --> 00:23:48.769
So if that's your sell, who cares?
00:23:48.769 --> 00:23:51.429
Because everybody is offering the same thing.
00:23:51.429 --> 00:24:13.401
I think, rather, what I'm seeing there's not a bunch of them and something tells me you're one of them the decision makers in organizations that figure out how to show appreciation in the whole human being, not just how they contribute to the dashboards and the KPIs, but like what their interests are as an individual, as a human being.
00:24:13.401 --> 00:24:18.973
I think those people I see them winning the talent game.
00:24:18.973 --> 00:24:30.969
They're winning the attraction and retention game and they're not spending money, they're just demonstrating interest and appreciation in the entire human being.
00:24:30.969 --> 00:24:35.125
And so when I hear you talking about mentoring, that's what I hear you doing, like it's not.
00:24:35.164 --> 00:24:42.426
This programmatic, gendized approach to having one-on-one conversation is let me get to know you.
00:24:42.426 --> 00:24:50.715
What's your feel, what's your flavor, what's your interest, what are the gaps you have, so that I can adjust and serve you appropriately.
00:24:50.715 --> 00:24:52.682
Am I smelling what you're cooking?
00:24:52.721 --> 00:24:54.688
Yeah, you're picking up what I'm laying down.
00:24:54.688 --> 00:25:00.644
Because that's exactly it Legit, it can't be contrived.