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Okay, so I can just flip the script and I am going to learn how to adapt, how to use my flexibility as a Latina, and use it in the way that it has to be used.
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There's a lot of anxiety about changing your behavior and this and that, but I think that we're all adapting, we're all flexible.
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We have to, and it's important and it's growth when we adapt and learn and change.
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It's beautiful without being hard on ourselves.
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In your own cultural awareness, who are you culturally and how you act.
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When you can name it, you can tame it.
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What is going on?
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L m family back again, and this time I have like a super I don't even know how to say it like just super engaging and courageous human being.
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She reached out, we connected on the linkedin and she says, hey, I've got, let's talk.
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I got some questions.
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I want to meet up like yeah, sure, and it's like in person, oh okay.
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And on the weekend, oh okay.
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Like very few people have that level of courage and I'm so glad I did it.
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She's an amazing human being.
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So if talent development is something that you've ever had to deal with or wish you knew how to do, she is the ultra expert at maximizing talent, developing leadership and interpersonal skills, and she's worked in a multitude of industries construction, healthcare, finance, tech, manufacturing, like all of the above.
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So if you're going to try and wiggle out of well, that doesn't apply to me.
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You're a liar.
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She's got it going on.
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Dr Alejandra Rodriguez-Milkey is going to blow our mind with all the secret sauce that she has to fix companies and make things awesome.
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But before that, if this is your first time here, this is the Learnings and Missteps podcast, where you get to meet amazing human beings just like you who are sharing their gifts and talents to leave this world better than they found it.
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I'm Jesse, your selfish servant, and we are about to get to know Dr Alejandra.
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Dr Alejandra, how are you today?
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I'm doing fantastic, thank you.
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Thank you for having me, jesse.
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I'm super happy to be here and be able to have this conversation with you today.
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So thank you, ready, happy to be here.
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Yes, I'm excited, folks, if y'all don't know this, well, y'all wouldn't know this.
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Not only is like Dr Alejandro, like straight up, let's go, let's connect action oriented.
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Let's go, let's connect action oriented.
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I'm going to say it, you're that way times a thousand, because you and I had a conversation over coffee.
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We talked about a newsletter, and then, bam, like a week later, you launched a newsletter.
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Like you, just, you just default to action.
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Has that always been the way you operate?
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Where does that come from?
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Oh, yes, some people call it impulsiveness.
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Yeah, I love doing things.
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It's always for me, it's always what's next?
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What's on the other side?
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What happens if I turn around this corner?
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What am I going to find?
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What am I going to do?
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So I've always been very restless.
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There's something about that that might be a little bit of impulsiveness, yes, and a lot of curiosity.
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I cannot be in a place that I'm not learning and I'm finding out new things and it's what drives me, that curiosity to go and see what's out there in the world different industries, different organizations, different human beings.
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So that's what moves that action.
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Yeah, definitely, it's a sense of curiosity, of doing and learning and finding out what's like.
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I said, what's around the corner.
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So it's been close to me.
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I think that's one of the reasons that I'm in this country.
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I moved from Monterrey, mexico, here actually 25 years ago Exactly Last week I celebrated my 25th anniversary.
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Yeah, that was because I couldn't stay.
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I mean, I had to go, I had to move, I had to go and learn.
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So that's something that has been with me and I think it's connected to my father, even though he might not appreciate all my moves all the time, of course not, but when he.
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But of course I think it's a lot because of him.
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He was, he had that kind of personality as well so, always learning, always eager, challenging, curious, exploring.
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I think it's amazing because I'm, you can't tell, I have the same energy and I totally appreciate it.
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But I also I've, I've been told the same Jesse, you're too impulsive.
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Okay, whatever Like.
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Until you have to pay for my impulsiveness, don't complain, because I'm paying for it.
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You're not Now the curiosity, the adventure.
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How is that connected to organizational analysis, because I know that's kind of your sweet spot analyzing the way organizations function and so forth.
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What is the connection between that and your bias to action, your curiosity, that need to keep learning and growing?
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I've been always fascinated by human beings.
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I major in English literature, so for me it was really about stories, learning more about the human beings.
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I majored in English literature, so for me it was really about stories, learning more about the human being.
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And, of course, literature is a reflection of our thoughts and ideas and beliefs and how we advance, right, so it was always something about the human beings.
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And then I became an expert in learning and education, right, and how to ensure that people go from point A to point B, right, that movement, that learning, and I think that's what has been guiding me all this time.
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I think I would have been a fantastic anthropologist as well, because I do want to understand what makes people move, what makes people act in the ways they act, what makes people change, because that's the hard one, as we all know, right, what is it there?
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What are some contexts that make this change, this advancement, more easy for some people, and what other contexts that things just do not move and you go back and you hear the same complaints, right, and you hear the same problems, and you go back and they're like, okay, there's no movement.
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And I'm always been very fascinated and curious about this.
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What are the contexts that create this change, this advancement, right and what are the ones that not?
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And it's easy for me to go on, whether, regardless of the organization, the teams, the industry, like I said, I go there and I start observing with my big research eyes and my big anthropological eyes what's going on here right?
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What are the missing pieces that can make this better?
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What's not working well?
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And for me and I'm sure it's going to be similar to you it's always around the people.
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It's always around the people, the way that we interact with each other, the way that we relate to each other.
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And when we have work in the middle of those interactions, then we have to talk about demands and orders and hierarchy and bosses, so it messes the whole thing up.
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But we live in a world where we are in workplaces a lot of a time, like a chunk of our time.
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So we need to understand how are these content, these workplaces created and what can we do to make them better?
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Because work workspaces are not going to go anywhere, so they're here today.
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So it's always interesting to for me.
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I always go into the people.
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What are those dynamics that are not working?
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Other people might go and take a look at the workplace from a different perspective.
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But it's all about people.
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I think it's key.
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So what I'm hearing is, when you're talking about works, but you're talking about, your focus is human dynamics, interpersonal relationships, not the structure.
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I mean the structure, of course, but not like the lighting or floor plan.
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You're talking about how do people interact, function within this organization, which is, I'm sure?
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How many times have you heard this question?
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Maybe it's not even a question.
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Well, I don't know if your stuff is going to help, because we're different.
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And I believe that one for a little bit.
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And oh, yeah, oh, I want to go.
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I'm curious me.
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Oh, you're yeah, oh, I want to go, I'm curious me, oh, you're different.
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Oh, I'll be there, I really want to see.
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And then, when I started seeing, oh, this is not this, I've seen this, I've seen this.
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And you're like, oh, patterns begin to show up, patterns of interactions, and I'm like, oh, no, I mean, of course there's some differences, right, but there are a lot of similarities, because we're all human beings and we have a lot of these.
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A lot is about fear, right, we are very afraid of what other people are going to think about us, fear of rejection, fear of a lot of things, and they are, they create.
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These patterns, are very, are easy to see in many different ideas, very different contexts.
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And I think, for me, one thing that I have to say as an immigrant, because I'm an immigrant in this country, right, I think, when you come to a different country, even though I already spoke English, even though I had been in Austin, texas, texas, for a long before I moved here, I even had a few friends here, so it was not a completely foreign to me, but still coming.
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When you come to another country, you have to adapt different ways.
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You have to keep your eyes open to people are doing things differently.
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So that gives me or has given me, I think this extra sensitivity to go and observe and say, hey, what's going on here, what's working, what's not working.
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And I think that's what gives me that extra thing, what's going on here?
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Because I have to do that all my life because I'm a foreigner in this country.
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I'm a foreigner, I have to learn, I have to understand, I have to adapt Right, yes, yes, adapt to.
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I'm a foreigner in this country, I'm a foreigner.
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I have to learn, I have to understand, I have to adapt right yes, adapt to the conditions.
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So you mentioned being an anthropologist and I want to be clear.
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I'm not trying to minimize people's problems, because there are uniqueness, there are things that are different, nuances and so forth.
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However, in all the industries that you've worked in construction, healthcare, finance, tech, manufacturing, all of it the one thing that they all absolutely have in common is people.
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We got to do the LNM family member shout out, and this one again, I didn't write the name down, so I'm sorry.
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I love you, but I didn't get your name.
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But here's the message she says I took.
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When I say she, I don't even know it's a she.
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I took Jesse's class on time management and you hit all the high notes for me.
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I love lists, I'm super visual and Jesse really knows how to bring the best out of people and the best out of the tools that are readily available.
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Thank you so much.
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And if you're wondering what that testimonial is from or about it's on the Self First Time Mastery Framework that a whole bunch of people have been through, If you want to design the life that you really, really want, I could help you.
00:11:43.394 --> 00:11:44.677
Hit the link sign up.
00:11:44.677 --> 00:11:53.845
But more importantly to everybody out there, you already know, if you leave me a message, a testimonial, repost, do five stars, all of the things.
00:11:53.845 --> 00:12:04.788
Please do that because, one, it helps me feel good because somebody else is listening and two, it gives me the opportunity to shout you out in a future episode.
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People are people all the time.
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People are people, yes, definitely.
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And so you mentioned in your work or just kind of in general, you picked up on the patterns of how this might be going too far.
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But you picked up on patterns on dysfunctional, the dysfunctionality.
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What are some of the most frequent patterns that you've seen out there?
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Or maybe what are your favorite ones that you see?
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Oh, I could help there.
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So I, oh, I have so many, but I think one of the ones that I think it's a universal one and it's kind of the basis and the foundation for many other things.
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And it's this idea, the basis and the foundation for many other things.
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And it's this idea of fear, right, it's a fear that can has many ways of showing up, right?
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Fear of rejection, fear of what other people are going to say, right, especially a lot of us that we were raised in latin cultures, we have this thing about what ¿Qué va a decir la gente?
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What are they going to say about me?
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Fear of being taken advantage of, of being a joke, or fear of being discovered.
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So I think that is the fear, and I think it's a fear that has many ways of showing up.
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And I think this fear is about understanding that we are alone in this world.
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And I think at some point we understand that we are alone.
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And I think that feeling of being alone and unprotected, if I can say that, that we have to do it on our own, is something that, for some reason, is very ingrained in a lot of our beliefs.
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I don't know what you have seen, but I think for me is that it's very ingrained, and then that prevents us from being more open.
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Sometimes it prevents us from having real and more meaningful connections.
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Right, and it's just this which is kind of contradictory, because you are afraid, you want to protect yourself, but at the same time you're not open and you don't understand that by opening and connecting you can also protect yourself.
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Yes, that you don't have to do that on your own, but you don't want to because you don't trust.
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So I think for me it's always around this fear of, and I think that we feel alone and we are alone, we come alone and we die alone.
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But I think there's a misunderstanding of how that we can be in this world, and it has to do with culture as well, the individualistic culture of the US, so all these things, and it takes time because even that is a skill that we have to learn how to connect, how to release that fear.
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You talk a lot about vulnerability, right?
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It's very easy to say the word.
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I have an accent, a little bit of an accent.
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I might struggle with the word, but it's very easy.
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But it's very difficult to do it in real life In practice.
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Oh my goodness, yes, 100%.
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Do it in real life In practice.
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Oh my goodness, yes, a hundred percent.
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So I had a one of one of my counselors.
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One of my therapists told me Jesse, you suffer from chronic uniqueness.
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I was like what do you mean chronic uniqueness?
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And the point was all like I would I refuse to recognize that it's impossible for me to be the only human being to have had these experiences At this time in my life.
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Vulnerability was absolutely not an option.
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There's no way which reinforced my problem.
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If I wasn't willing to open up to people and admit that, hey, I have this fear, this concern, whatever insecurity, I would never learn that I'm not the only one that has those fears and insecurities.
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And so that's why she tells like you're chronically unique.
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If you continue to think that you're the only person, you will reinforce that idea and you're going to stay stuck and so.
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But to your point, vulnerability, very easy to say.
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In practice it's a little bit different.
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Now you help companies with this.
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Like you go in and you've done, you've got your doctorate in organizational stuff, like you've accomplished a ton, you've helped tons and tons of people, leaders, with this.
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Do they, when they call you to this say hey, dr Alejandra, can you help us with vulnerability?
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Does that happen to you?
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No, no it's always.
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I mean I wish, but I mean I don't think I would even ask for help like that, right, I think it's hard for all human beings, but no, they all.
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I mean it's very reactive instead of proactive, right, there's always very we have a problem, we have a fire.
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I think a lot of people spend a lot of time at work putting out fires and it's exhausting.
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It's exhausting and it's never ending, right, because the fires are always going to be there.
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But when really things get bad is when they start either losing people or it's always related, some kind of like when they are money, they are not reaching out, the clients that they want to reach or something is is the dynamics, are a lot of complaints, right, but no, they don't reach out.
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For that, I think it's difficult and I like.
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So I've been working with engineers lately, jesse and I love engineers.
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I never thought I was gonna love engineers so much because I have nothing about engineering in my life.
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I'm not an engineer, I married one, but I don't have anything.
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But I love working with them and I my mission in life is to be able to help them understand that these skills of being open, of connecting, really influencing others or motivating others or building good teams are skills like the skills that they use to measure windows, for example, or do whatever technical work that they have to do.
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That there are skills that we can learn, that we can learn, and there are ways to learn those skills and then you can implement them and you can be better at those, and those are going to help you tremendously At work outside of work personally, right internally.
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But I think what causes me a lot of frustration is that nobody teaches us these skills.
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Nobody does so.
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I remember a long time ago when I was like, oh, my friend was selected to go to leadership skills training and it was a big deal and I'm like, oh cool, what is that?
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I mean, this is decades ago, right, and it's like why some people are selected to go to this?
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Right, why only some people when there's skills that everybody needs?
00:18:54.451 --> 00:19:08.925
So it pains me when I see a lot of young engineers, young that are absolutely clueless in how to develop their teams, but not because they don't want to or they can't, it's because they don't know how.
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So I want to do that and that will require a little bit of vulnerability, right?
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Yeah, I don't use the word a lot, but it's needed because you have to to learn new things.
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Well, thank you, and it's not picking on engineers, but learn new things.
00:19:24.896 --> 00:19:32.326
Thank you, and it's not picking on engineers, but I get it Like the folks that I know that have the engineer mindset.
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They place tremendous value on their technical expertise and almost have zero value for interpersonal expertise, relationship, communication, conversational because what are we talking about?
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Tell me what we need to do, which is fine, until you have to lead people, and so and to your point, I think you made this point, so I want to ask it a different way is people are people, they're always going to be people, but then we put them in this work environment and, for some reason, it's like the work environment is designed to help people hate each other.
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What do you think about that?
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That's so funny.
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I mean, yeah, it seems like there are certain situations of being so close to each other that that competitive aspect of the workplace right that our cultural values I mean we live in western societies where we have very specific gender roles that we have to follow, some more than others, but they exist and all that is like, like you said, it puts all the ingredients in the stove in that workplace, right the pot or the perfect soup or the perfect storm, whatever.
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I think that I once read.
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I once they told me to a point that it is only in these interpersonal relationships where we grow as people.
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We can learn all the technical.
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But the system was created.
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I always tell my clients you were put in the perfect lab for it, but you were put in the perfect lab to develop what you have to develop.
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Now they put all the ingredients you want to call God, the universe like a lego set and they put all their little ingredients for you to develop your new skills.
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So you have to develop.
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They did it, it's there for you.
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So I think that the workplace is a perfect and families also.
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I think that we're oh my god, but it's because the system we were designed to develop through those interactions with other human beings, because if not, there's no growth.
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I mean, there is no advancement.
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I mean, of course, you can learn to code beautifully or you can learn to whatever, but the real advancement is through these personal interactions.
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Yes, that's what I found out.
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I, luckily, I had a boss who told me, jess, you're pretty good Technically, you're good foreman, you make money, get jobs done on time, but our people quit on you and our clients hate you.
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And I said, yeah, you're going to have to start developing people.
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And so, which was again back to the structure of business.
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Like, we hire people and we assign them specific tasks and when they execute those tasks really well, we give them a raise, we give them a promotion, give them more tasks.
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They get good at those.
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We give them a raise, we give them a promotion.
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And so the whole time we're reinforcing their abilities as an individual contributor and to be excellent on execution of things.
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And then we say, okay, they got so good, now we're going to make them in charge of people.
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And because this whole time was, say, three, five, eight years, whatever it was, I was successful by managing things, I end up managing people as if they're things and there's no ladder or development of.
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Okay, let's start helping you develop the skills to, to, to communicate concisely, to take feedback, to deliver feedback.
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Like that doesn't happen until everybody's quitting on you.
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Am I wrong, or was that just my story?
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Of course.
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Yeah, I mean that's, you're totally right.
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I mean I had a client who the first session he sat down and he said I just told my high school age kid, whatever you do in life, do not manage people.
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I mean he was that frustrated.
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He was that frustrated because he was a civil engineer, super smart.
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I'm sure he coasted through school.
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He got a master's degree.
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He advanced because they're very high demand Civil engineers are in high demand so he had a very good job and then he had to manage people in a different place and it was a lot of ingredients that again were creating that perfect storm.
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And he was like I just told my kid whatever you do not manage people.
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And I'm like how can you be like that I mean regardless of work how can you feel so incapable of dealing with people?
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It's not a good place to be right.
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Yes, but a lot of people do.
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They promote and hope.
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I'm sure you've heard that word.
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Promote and hope.
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Yes.
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And let's see how it goes.